Cancellation Policy
Indulge in Amazing Nature Tours provides a flexible cancellation policy for its clients. We’re strict to our policies and advises all booking guest to read carefully before booking with us. If you may have any questions regarding our cancellation policy feel free to contact us. To cancel a booking, you must inform us by calling +501-610-5979, or let us know your decision to cancel the tour by emailing iantours.bz[at]gmail.com.
Reservations required at least 24 hours before tour date. However, bookings cancelled within 24 hours of tour date will incur a 100% Cancellation Charge.
Tours cancelled 30 days or more prior to tour date carries no Cancellation Fee.
Tours cancelled 29 – 15 days prior to tour date carries a 25% Cancellation Fee.
Tours cancelled 14 – 7 days prior to tour date carries a 50% Cancellation Fee.
Tours cancelled 6 – 3 days prior to tour date carries a 75% Cancellation Fee.
Tours Cancelled less than 72 hours prior to tour date carries a 100% Cancellation Fee.
**Note: Cancellation fee percentage charges on the grand Total of the tour cost. For example, a tour to ATM Cave would be $250 USD (for 2 persons) and guest cancels 3 days before tour date. IAN Tours charges clients 75% of $250.00 USD. This would equal to a cancellation fee of $187.50 USD.
Refund Policy
Take note that refunds for payment made via credit card will take a minimum 5 working days after cancellation date. In our refund policy below you’ll learn about the percentage of the total that will refunded. This may based on the cancellation policy above. Our refund policy are as follows:
You are eligible for a 100% refund on your booking, with no cancellation fees, for cancellations greater than 30 days prior to tour date.
You will not be eligible for FULL refund on your booking for cancellations made between dates stated in our cancellation policy.
Refund on booking for cancellations made 29 to 15 days before tour date will receive a 75% refund.
Refund on booking for cancellations made 14 to 7 days before tour date will be 50%.
Refund on booking for cancellations made 6 to 3 days before tour date will be 25%.
Refund on booking for cancellations made less than 72 hours before tour date will be NO REFUND.
No charge levied on tour date changes. However, changes must be made at least 48 hours prior to tour date. If guest makes a complete tour change he/she will need to settle the difference of the tour prices. No Refund on difference for tour change with a lesser price.
In addition, Tours may cancelled by tour operator at any time due to natural disasters such as flooding and hurricane. Or other reasons stated by NICH, the managing body of Belize’s National Parks. As a result, guess will receive a 100% refund, less $25.00 USD bank service charge.
